Recall
MedLink runs searches and invites
Patients complete review
Practice manages responses
Search
- You choose the conditions
- We find the patients (based on QOF business rules)
- Includes medication reviews eg pill checks, HRT
- You specify exclusions eg end-of-life, care home
- We cater for the vulnerable eg learning disability
Invite
- Sent in patient’s birth month
- Link to personalised multimorbidity online review
- Email, SMS or automated voice call at no additional cost
- Coded automatically to record
Process
- 30 min setup then ‘fire and forget’
- We schedule the invites for you
- Downloadable spreadsheet showing:
- Work done – patients invited
- To do – Patients requiring manual invite eg excluded, failed communication
- Optional advanced settings tailor the process to your requirements
Impact
- Contractual requirements (QOF) complete
- Cost saving through automation
- Revenue generation through enhanced services automation
- Improved multimorbidity management
- Best use of your team through workflow determined by you rather than the patient.
- A task-based workload allows flexibility and means no more DNAs