Reviews

MedLink online reviews are structured questionnaires

that are engaging and meaningful

Engaging

We make our reviews engaging for patients with images, videos and infographics. We signpost to relevant resources and allow customisation. Feedback from patients is excellent. A high quality online review allows remote completion where appropriate.

Our reviews are easily accessible on any device and require no download, login or password.

Your patients can save their progress and complete later at their convenience.

Multimorbidity

Integration with the clinical record allows us to analyse your patients’ requirements and build a personalised review. This forms the basis of our Automated Recall system.

You can also send a tailored Ad Hoc Recall review to your patient at no additional cost. This runs an instant analysis on an individual patient and generates a personalised online review and codes the invitation.

MedLink improves engagement by avoiding repetitive questions or repeated digital encounters, making every contact count.

Customisation

Branding – You can upload your own practice logo, banner, and introduction video to improve patient engagement in your reviews.

Automated enhanced services – You can activate specific services to be offered to your patients. For example, you can enable our NHS weight management enhanced service feature. This will check patient eligibility and offer the service not only when the patient is sent a specific weight MedLink, but whenever a patient enters their weight.

Automated social prescribing – Automatically offer social prescribing services to interested patients, by customising a social prescribing module, which can be added to relevant MedLink reviews.

Signposting – Customisation allows you to offer local services to your patients, which is even more tailored to their needs. For example, local alcohol services or smoking cessation clinics.