Why MedLink?

Online Reviews


  • Asthma
  • COPD
  • Blood pressure readings
  • Mental health
  • Depression review


  • Combined pill
  • Progesterone-only pill
  • Medication review


  • Update contact details
  • Weight


Compliant Online Consultations


  • Compliant with April 2020 GMS requirement for online consultations
  • Avoid opening the floodgates
  • Signpost patients to CCG-specific community services eg MIU, GUM
  • 5 working days to respond to non-urgent queries
  • Avoid attempts to bypass the normal appointment system

Easy Installation


  • Installation takes only a few hours and you are up and running immediately
  • Integration into existing recall, website, and patient communications
  • Training for admin and clinical staff
  • Only minimal system change is required to make the most of MedLink

Existing Online Services 


  • The majority focus on clinical triage eg eConsult
  • MedLink online reviews complement exisiting triage tools
  • MedLink online consultation queries are optional and can replace existing services


  • Engage the hard-to-reach
  • Gather everything for QOF and reviews
  • Relevant health information for patients
  • Signposting to other resources
  • Opportunistic data eg weight and smoking status


  • Clinician-initiated routine reviews
  • Invite only the patients you want
  • No promised response time for reviews – coding and clinical review at any time after submission


  • Every remote review replaces a consultation
  • Consultation summary (with codes) automatically attached to medical record
  • Data-processing eg average of submitted blood pressure readings



  • Hyperlink in text message, tap to load on smartphone
  • Invitations also by e-mail & letter
  • Links on practice website